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About Wellpoint Insurance
"WellPoint is built around a core of operational and financial integrity that is widely recognized both within and outside of our industry as among the best. We never lose sight of our ultimate role - our customers depend on us for their health security.
WellPoint delivers on its promise of working to help make health care more accessible and affordable. We do so by creating innovative products and services, maintaining control of a complex business process and increasing satisfaction among our key constituents - members, employers, health care professionals, associates, regulators and shareholders.
A common thread running throughout WellPoint is its unyielding focus on the customer. It is this approach to delivering customer-focused value that sets WellPoint apart. WellPoint has developed the financial, technical and intellectual capital to assure that health care services and information will be available and affordable to customers over a lifelong relationship.
Throughout its existence, WellPoint has challenged conventional industry wisdom. With an unyielding commitment to meeting the unique needs of our diverse customer base, WellPoint is guided by the following principles:
WellPoint Mission
WellPoint's objective is to improve the health of the people we serve. The WellPoint Companies provide health security by offering a choice of quality branded health and related financial services designed to meet the changing expectations of individuals, families and their sponsors throughout a lifelong relationship.
WellPoint Vision
WellPoint will transform our industry, becoming the most valued health plan through a new generation of consumer-friendly products that put individuals back in control of their health and financial future.
The result will be:
- A significant increase in member satisfaction and enrollment
- Superior returns to shareholders
- Excellent opportunities for associates
- A highly respected national organization
WellPoint Values
- Be customer-focused in everything we do and everyone we serve
- Take personal responsibility for achieving planned results
- Be a leader
- Be creative and entrepreneurial
- Embody ethics, pride, results with integrity and passion in everything we do
- Collaborate to achieve company results
- Respect and listen to others
- Commit to excellence and innovation, helping the organization work faster, simpler, smarter and more profitably
Here is a brief overview of WellPoint:
- We are the leading health plan in the U.S. with approximately 28 million medical members.
- One in ten Americans receives coverage for their medical care through WellPoint's health plans.
- WellPoint is a Blue Cross or Blue Cross Blue Shield licensee in 13 states: California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, Ohio, Virginia, excluding the immediate suburbs of Washington, D.C., and Wisconsin.
- We offer a broad range of medical and specialty products." - wellpoint.com