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About ING Direct Insurance
"ING DIRECT is part of the global financial services company ING Group. Active in the fields of banking, insurance and asset management, ING Group operates in over 50 countries and employs 112,000 people worldwide.
ING DIRECT launched its first direct banking operation in Canada in 1997. Since then, it has successfully launched operations in Spain , France , Italy , USA , UK and Germany .
ING DIRECT Australia was launched in August 1999.
INGDIRECT Australia employs over 600 staff in Australia announced profit (after tax) of $90.5 million for year ended December 2004 named Best Foreign Bank at the Australian Banking and Finance Magazine Awards in 2003, 2004 and 2005 named Best New Entrant in the 2005 Hewitt Associates' Best Employers survey"
- ingdirect.com
ING Business Principles
As a global provider of financial products and services, ING plays an important role in society. In order to fulfill this role it needs to maintain the confidence of its customers, shareholders, employees, and other stakeholders by acting with professionalism and integrity.
ING Group attaches paramount importance to upholding its reputation, and the ING Business Principles play an important role in this respect. ING expects the highest levels of integrity from its employees, regardless of their position in the organisation.
The ING Business Principles were first introduced in 1999. They were updated in 2004. The ING Business Principles are:
• We are committed to our integrity
• We aim for an above average return
• We are open and clear
• We promote sustainable development and respect human rights
• We respect each other
• We are involved in the communities we operate in
Responsibilities
• The Business Principles apply to the whole of ING Group, its subsidiaries and business units and to every employee.
• It is the responsibility of all those in authority at ING to ensure that these Principles are fully communicated to all present and future staff. They must also ensure that these are strictly observed.
• The members of the Executive Board and all Managers are responsible for applying the Business Principles within their areas of responsibility.
• The Executive Board receives regular reports, including an annual review, on the effective operation of the Business Principles.
Compliance to Business Principles
• Every individual at ING is required to act in accordance with both the letter and spirit of these Business Principles and obliged to promptly report any violation of these Principles to his/her line manager or the responsible compliance officer.
• Anyone becoming aware of a violation of the Business Principles by an Executive Board member is obliged to report such violation to the Group Compliance Officer promptly, who will report it to the chairman of the Supervisory Board of ING Group.
• Any violation of the Business Principles may also be reported according to the ING Whistleblower Procedure.
• ING employees will be held accountable for acting in accordance with the Business Principles.
• Upon violation of the Business Principles, disciplinary measures may be taken, up to and including termination of employment.
• Violations of these Business Principles will be promptly disclosed to the extent required by the applicable laws, rules and regulations." - ing.com